Returns & Exchanges

At Rustic and Main, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit or doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items.

Return Process

  • 1.
    Initiate Your Request

    Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

  • 2.
    Print Your Label

    Once approved, download and print the prepaid shipping label provided through our portal to ensure tracked and secure delivery.

  • 3.
    Package Your Items

    Place the items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.

  • 4.
    Ship and Track

    Drop off your package at any authorized carrier location and keep your receipt; we will process your refund or exchange within 5-7 business days of receipt.