Returns & Exchanges
At Rustic and Main, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit or doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided through our portal to ensure tracked and secure delivery.
- 3.Package Your Items
Place the items in their original packaging, ensuring all tags are attached and the product is securely protected for transit.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your receipt; we will process your refund or exchange within 5-7 business days of receipt.
